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How to “Make Technology Simple” for your Community

Heeding the advice I passed along a few days ago in “Ways to Bring a Conference Back to Work,” I’m blogging the Halton Hills Public Library’s session at OLA 2012 Superconference (session 422...

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Rethinking Library Spaces: Purdue U’s Experience

Purdue University’s Management and Economics Library has undergone a complete redesign. Hal Kirkwood, Associate Head of the Library and Tomalee Doan, Division Head of Business Libraries, shared the...

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OLA Poster: University Students’ Perceptions of Services

In May 2013 University of Waterloo Library introduced a Service Desk Models Pilot to assess student discovery of services, awareness of self-services in both physical and virtual spaces, and the effect...

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